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• Job Interview for Hiring Managers

    

  
  

  In this focused HR course you will learn how to hire the best candidate with a behavioral based interview by using a competency chart mapped to your company’s Employee Value Proposition, (EVP)

• Presentation Skills

    

  
  

  In this series of workshops you will examine Public Speaking inside and outside of the workplace. From preparation to controlling audience questions, Presentation Skills 1 is a complete overview of the fundamentals of professional presentation.

• Meeting Intensive

    

  In this intensive course, you will learn best practices for conducting successful meetings, both active listening as a participant as well as active speaking as meeting chairman.

• Business Writing

    

  You will work on writing skills for a variety of business applications including email, business letters, reports, and proposals. Workgroup, pairs, and individual writing assignments receive detailed feedback from the instructor.
• Customer Service

    

  Learn the Nordstrom Way to Customer Service Excellence. Learn simple steps that change angry complaints into loyal customers by recognizing the value of customer satisfaction.
• Pronunciation

    

  
  

  Practice drilling "v & w", "l & r", as well as word endings and final consonants, both voiced and voiceless . Listen to audio files with correct pronunciation and work at your own pace.

• Negotiation

    

  
  

  The best way to conduct a successful negotiation is for all parties to be satisfied when you conclude the agreement. Negotiation is not a competition, it's a win-win...

• Click for QC Service...

  
  

  Each QC Service document is limited to one A4 page, (min 10pt type). And, until the 31st of December, 2010, we are giving away a page absolutely FREE!
  
• Alumni

    

  Stay in touch with fellow students by joining the alumni club. Post your current questions and challenges on the forum and practice your English skills while competing for prizes!
  
• Speaking, Listening and Reading III - Part I

    

  
  

  Speaking, Listening and Reading. As a participant, you'll practice speaking in pairs and small group activities. You'll hear a variety of native speaker and foreign speaker accents during listening segments of the course and develop vocabulary by reading current articles from business publications. Grammar review is included throughout the course. There is no homework but participants are graded on the basis of progress tests and other graded activities assigned during the course.